At The House of Aksh, every piece is handcrafted with precision and love. We ensure that your chosen outfit reaches you safely and on time — just the way you imagined it.
1. Order Processing Time
All confirmed orders are processed within 2–4 business days.
Custom or made-to-order pieces may take 7–10 business days (or as mentioned on the product page).
Orders placed on weekends or public holidays will be processed on the next working day.
Once your order is processed and shipped, you’ll receive a confirmation email with tracking details.
2. Shipping Time & Delivery
Domestic Shipping (within India): Usually delivered within 5–8 business days after dispatch, depending on your location.
International Shipping: Usually takes 10–15 business days, depending on the destination and customs clearance.
We work with trusted courier partners to ensure smooth and timely delivery.
3. Shipping Charges
We offer free standard shipping within India on all prepaid orders above ₹[insert amount].
For orders below the minimum amount or COD orders, a small shipping fee may apply.
International shipping charges will be calculated at checkout based on destination and weight.
Customs duties or taxes (if applicable) for international orders must be borne by the customer.
4. Order Tracking
Once your order has been shipped, you will receive an email or WhatsApp message with a tracking ID and a courier partner link.
You can track your order anytime to stay updated on its journey.
5. Delays
While we always aim to deliver on time, unforeseen factors such as weather conditions, courier delays, or customs clearance may occasionally affect delivery timelines.
We truly appreciate your patience and understanding in such cases.
6. Address & Delivery Issues
Please ensure that your shipping address and contact details are entered correctly at checkout.
The House of Aksh is not responsible for failed deliveries due to incorrect or incomplete addresses.
If a package is returned due to a failed delivery attempt, reshipping charges may apply.
7. Damaged or Missing Packages
If you receive a damaged parcel or if your package appears tampered with, please do not accept the delivery and contact us immediately at hello@thehouseofaksh.com
If your order is marked “delivered” but you haven’t received it, notify us within 24 hours of the delivery update.
8. Contact Us
For any shipping-related questions, feel free to reach out to us at:
📧[hello@thehouseofaksh.com]
📍 The House of Aksh
[Insert business address]
We’re always happy to assist and ensure your experience with The House of Aksh is as graceful as the sarees we craft. 💛
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